Privacy Policy for Resa Limited – Dulce de Leche Website

Effective Date: 12/06/2024

At Resa Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website https://resa.co.nz/

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

- Personal Information: Name, billing and shipping address, payment information, email address, and phone number.

- Order Information: Products you purchase, order date, and transaction details.

- Device Information: IP address, browser type, time zone, cookies, and usage data.

- Marketing Preferences: Your preferences for receiving marketing from us.

2. How We Use Your Information

We use the collected information to:

- Process and fulfill your orders, including sending you order confirmations and updates.

- Communicate with you, including responding to your inquiries.

- Improve and personalize your shopping experience.

- Send you promotional emails or offers, if you’ve opted in.

- Monitor website usage and performance.

3. Sharing Your Information

We may share your information with:

- Service Providers: Such as payment processors, shipping companies, and IT support services, to help us operate our website and fulfill your orders.

- Legal Obligations: If required to comply with applicable laws, regulations, or legal processes.

- Analytics Providers: To analyze site traffic and improve performance (e.g., Google Analytics).

We do not sell your personal data to third parties.

4. Cookies and Tracking

Our website uses cookies to:

- Keep you logged in during your visit

- Remember your preferences

- Analyze website traffic and usage

You can control or disable cookies through your browser settings, but this may affect your experience on our site.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and to comply with legal obligations. You can request deletion of your data at any time (see “Your Rights”).

6. Your Rights

Depending on your location, you may have the right to:

- Access the personal information we hold about you

- Request correction or deletion of your data

- Withdraw your consent to marketing communications

- Lodge a complaint with your local data protection authority

To exercise your rights, contact us at: Info@resa.co.nz

7. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Resa Limited
Email: Resa@resa.co.nz or Info@resa.co.nz